Shipping & Delivery

Brow Cosmetics ships to most countries worldwide via Hermes or Royal Mail for all domestic packages and UPS, DHL & DEUTSCHE POST INTERNATIONAL. for all international packages.

Orders can be tracked at:

Shipping Costs Methods & Times – United Kingdom

Shipping Costs Methods & Times – International

All International orders are a flat rate of £11.99 to ship an order of any size to nearly anywhere in the world. Delivered within 10-14 working days

These orders are shipped through UPS/DHL/DEUTSCHE POST INTERNATIONAL.

Order must be placed before 4PM GMT** /9AM PST/12PM EST.

*We currently DO NOT SHIP to: Russian Federation, Iran, Venezuela, Pakistan, Lebanon, Syria, Bahrain, Kuwait and Saudi Arabia.


Please contact our support team here –

Brow Ultra is hand made and manufactured in the UK. Your order will arrive 7-10 days (production takes a few days, the rest is shipping time). They are shipped via Hermes or Royal Mail within the UK.

For International orders, they will be shipped from the UK via UPS/DHL/DEUTSCHE POST INTERNATIONAL. with 10-14 days shipping time.

*** (Not available for P.O. Box or APO addresses).

When will my order ship? Orders are shipped from the United Kingdom. Due to the closure of many brick-and-mortar stores, fulfilment centres and shipping carriers are a lot busier than usual. Please allow 3-5 business days for your order to process and ship, and the full estimated delivery window for receipt. Thank you for your patience and understanding.

PLEASE NOTE: As with all international shipments, additional customs charges may apply upon delivery. The customer is solely responsible for these charges and for complying with any other restrictions or regulations in their country. (Learn More)

*** Times are updated based on the volume and Holiday traffic. Although we make every effort to adhere to these guidelines, due to the nature of the business and reliance on shipping companies, we can not guarantee the delivery by specific date.

Brow Cosmetics is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United Kingdom.

Packages undeliverable by Hermes, UPS, DHL and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.

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